ผมไม่เข้าใจระบบการจ่ายค่างวดรถของกรุงศรีออร์โต้ ผมเป็นลูกค้ามานานหลายปีชำระค่างวดรถไม่เคยผิดนัดชำระมีครั้งนึงเคยจ่ายล่าช้าไป1เดือนแต่ได้ชำระค่างวดครั้งต่อไปพร้อมกันสองงวดและจ่ายค่าปรับด้วย200~250บาทไปแล้ว!!
ไม่เข้าใจว่าหลังจากงวดนั้นในทุกๆเดือนจะมีเจ้าหน้าที่โทรกลับมาทวงถามการชำระค่างวดรถทุกเดือนว่าผมได้จ่ายค่างวดแล้วหรือยัง? และทุกๆเดือนผมก็ยังต้องจ่ายค่าปรับ 200~250บาททุกเดือน คำถามคือทำไมจึงมีการทวงถามหลังจากผมชำระค่างวดไปแล้วและทำไมต้องเรียกเงินค่าปรับจากผมทุกเดือน??
และมีอีกข้อที่สงสัยดีลเดทการชำระเงินมีการเปลี่ยนแปลงจากวันที่20ของทุกๆเดือนเป็นวันที่15แทนโดยไม่แจ้งหรืออธิบายให้ผมซึ่งเป็นลูกค้าได้ทราบหรือเข้าใจ
I am not satisfied with the customer service of Krungsri Auto Thailand and I've been thinking about switching because I've had so many problems with customer service and conditions..,
Actually' I am a Customer of Krungsri Platinum card, Krungsri AIA card, and Insurance, finance and etc.., I has done good customer of this company many years but i really very hard to understand of this situation...
I have been doing used for a long time now, and I have always paid your account by the due date but Just only
1 or 2 times.. and changed to due date and no one informations to me..! and charge more and more me?
Because of I'm Foreigner and can't read thai language ?
7-8년 넘게 보험, 신용카드및 대출, 자동차 등등을 거래하던 태국에 모 금융기업이 정말 짜증나게 독촉을 한다. 지금까지 딱 한번(?) 인가 연체 되었다.
그 이 후로 연체 한 번 되니깐 약관을 위반했다면서 이떄다 싶은지..
연체 후 매월 이후 연체금 수수료를 한국돈 만원정도 뺴간다.
내가 컨택한 회사는 AIG 회사인데 이 회사가 태국현지에' KRUNSRI 라는 은행으로 합병 되면서 더욱 심해졌다.
매월 15일 정도가 되면 변함없이 이 회사에서 전화가 온다.
입금했습니까? '
난 매월 28일에 수 년동안 입금했다. " 블랙리스트 되기 싫어서라도 돈 빌려서라도 입금한다.!
그렇게 수 십번을 예기했는데도.. 변함없이 매월 15일 이후면 전화가 걸려온다.
그리고 원래 내가 내는 금액이 12,300바트 인데.. 추가해서 200바트 해서 12,500바트를 내라고 한다.
벌써 올 해만 몇 번을 그냥 참고 참고 해서 12,500, 126000, 바트를 결제를 했다.
예전 매월 28일에 결제 할떄는 아무런 말이 없다가 갑자기 이러는 이 회사의 행동이 의심스럽다.
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